Contact us
Feedback and complaints
We value your comments and want to hear what you have to say about our services. Your feedback will help us to better understand what is important to our customers and will help us improve our services. Feedback and complaints can be lodged via our online complaints and feedback system or by contacting one of our offices through the details below.
Department of Water
ABN 28 420 443 065
Head office | |||
Prime House | |||
Regional offices | |||
Swan Avon region | |||
| Victoria Park regional office 7 Ellam Street Victoria Park Perth WA 6100 Phone: 08 6250 8000 Fax: 08 6250 8050 Email: ellamreception@dwer.wa.gov.au | Water Measurement Office 105 Kew Street Welshpool WA 6106 Phone: 08 9355 6237 Fax: 08 9361 9311 | ||
Kwinana Peel region | |||
| Kwinana Peel regional office 107 Breakwater Parade Mandurah Ocean Marina PO Box 332 Mandurah WA 6210 Phone: 08 9550 4222 Fax: 08 9581 4560 Email: Peel@dwer.wa.gov.au | |||
South Coast region | |||
| Albany regional office 5 Bevan Street Albany WA 6330 PO Box 525 Albany WA 6331 Phone: 08 9841 0100 Fax: 08 9842 1204 Email: Southcoast@dwer.wa.gov.au | |||
South West region | |||
| Bunbury regional office 35–39 McCombe Road Bunbury WA 6230 PO Box 261 Bunbury WA 6231 Phone: 08 9726 4111 Fax: 08 9726 4100 Email: Bunbury.admin@dwer.wa.gov.au | Busselton district office | Warren Blackwood district office 52 Bath Street Manjimup WA 6258 Phone: 08 9726 4111 Fax: 08 9726 4100 | |
Mid West Gascoyne region | |||
| Geraldton regional office 20 Gregory Street Geraldton PO Box 73 Geraldton WA 6531 Phone: 08 9965 7400 Fax: 08 9964 5983 Email: MidWestGascoyne@dwer.wa.gov.au | Carnarvon district office 211 Robinson Street PO Box 81 Carnarvon WA 6701 Phone: 08 9941 6100 Fax: 08 9941 4931 Email: MidWestGascoyne@dwer.wa.gov.au | ||
North West region | |||
| Karratha regional office The Quarter Level 2, 20 Sharpe Avenue Karratha WA 6714 Phone: 08 9144 0200 Email: Karratha@dwer.wa.gov.au | Kununurra regional office 27 Victoria Highway PO Box 625 Kununurra WA 6743 Phone: 08 9166 4100 Fax: 08 9168 3174 Email: Kununurra@dwer.wa.gov.au | ||
If you are experiencing problems accessing this website send an email to: helpdesk@dwer.wa.gov.au.
If you have a hearing impairment or speech impairment, contact us through the National Relay Service. Call 133 677 and ask for the Department of Water on 08 6364 7600.