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Service provider requirements

Community scale (third pipe) options

Service provider requirements

Historically, the Water Corporation, Aqwest and Busselton Water, and in some areas local governments, have provided water or wastewater services, but increasingly, there is an interest from the private sector in water service provision.

A developer needs to consider who will own, operate and maintain the non-drinking water scheme now and in the future to ensure that it is sustainable. It is recommended that a developer identifies and consults with the preferred water service provider early in the planning process. All personnel involved in the operation of a non-drinking water scheme need to have the appropriate skills and training to undertake their responsibilities to ensure a long-term safe and reliable management of the scheme.

In accordance with the Water Services Licensing Act 1995, all persons providing water, sewerage, drainage or irrigation services in Western Australia must either obtain a water services operating licence from the Economic Regulation Authority (ERA) or an exemption from the licensing requirement from the Governor, provided it is not contrary to the public interest.

The proponent and/or water service provider should consult with Water Services branch of Department of Water early to discuss their proposal and seek advice as to whether an operating licence or an exemption may be required. If an exemption is applied for, the Department of Water evaluates the request and provides a recommendation to the Minister. If the Minister supports the exemption request, it will be referred to the Governor for approval. The issuing of an exemption does not allow the proponent to ignore their other statutory obligations such as those set out by the Department of Health and the Department of Environment and Conservation

Where a licence is required, the ERA assesses the application based on a proponent's technical and financial capacity to operate the water service. The ERA may consult with the relevant agencies as appropriate. Obtaining a licence may take up to three months. For more information on the water services licensing process visit the ERA website.


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