Skip to Content Skip to Navigation

You are here:

Hardship Utility Grant Scheme

Having trouble paying your water bills? At risk of being disconnected?

You may be able to get help from the Hardship Utility Grant Scheme (HUGS).

What is HUGS?

It’s a State Government scheme that provides financial assistance to people experiencing financial hardship to avoid being disconnection or restricted.

How can I apply?

Contact the Water Corporation to explain your current situation. If you are eligible, you will be referred to a financial counselling service for an assessment.

You can only get help by going to a financial counselling service which is registered with HUGS.

To find out more call the Water Corporation on 13 13 85 or the Financial Counsellor’s Association of Western Australia on 1800 889 364.




All content copyright © Government of Western Australia. All rights reserved.

This site performs best in Internet Explorer 7+ or Firefox 2+ at a screen resolution of 1024 x 768 pixels or larger

A digital strategy by Creative Nature Communications